Urmia University of Medical Sciences

About IPD (International Patients Department)

The International Patients Department (IPD) at our hospital was established to provide specialized, high-quality medical services to foreign patients. Serving as a bridge between patients and medical staff, this unit seamlessly manages all treatment stages—from admission to discharge and follow-up—with professionalism and coordination.

Services for International Patients

1. Specialized Cardiac Services

• Diagnosis & treatment of coronary artery disease, heart failure, arrhythmias

• Angiography & angioplasty

• Cardiac monitoring & specialized consultations for international patients

2. Infectious Disease Services

• Diagnosis & treatment of acute/chronic infectious diseases

• Care for viral & bacterial infections

• Management of drug-resistant infections

3. Internal Medicine

• Chronic disease management (diabetes, hypertension, gastrointestinal disorders)

• General health monitoring & follow-up

4. Toxicology Services

• Emergency treatment for drug/chemical/food poisoning

• Intensive care for severe poisoning cases

5. Dermatology Services

• Treatment of acute/chronic skin conditions

• Non-invasive dermatological consultations & procedures

6. Dialysis Services

• Advanced dialysis for kidney failure patients

• Outpatient & inpatient dialysis adhering to international protocols

Ancillary Services for International Patients

1. Admission & Guidance

   • Handling inquiries & pre-visit medical consultations

   • Appointment scheduling

2. Admission-to-Discharge Coordination

   • Visa assistance & medical documentation processing

   • Patient accompaniment throughout treatment

3. Document Management & Translation

   • Medical record translation & organization

   • Post-discharge summaries in the patient’s preferred language

4. Treatment Planning

   • Cross-department coordination for seamless care

   • Timely follow-ups & continuity of services

5. Post-Treatment Follow-Up

   • Recovery progress tracking & feedback collection

   • Final medical reports & post-discharge support

6. Patient Satisfaction & Psychological Support

   • Satisfaction surveys & complaint resolution

   • Culturally sensitive care

7. Management Reporting

   • Monthly statistical reports on international patient admissions

   • Data analysis & process improvement strategies

8. Agency & Referral Center Collaboration

   • Partnerships with medical tourism facilitators

   • Outreach to attract international patients

Why Choose Our Hospital?

• Expert International Medical Team: Board-certified physicians, trained nurses, and multilingual staff ensure safe, effective care.

• Comprehensive Specialties: Advanced treatments in cardiology, infectious diseases, internal medicine, toxicology, dermatology, and dialysis.

• End-to-End Support: IPD manages all logistics—treatment, accommodation, translation, and physician communication.

• Safe & Welcoming Environment: Respect for cultural/linguistic diversity in a clean, calming setting.

• Cost-Effective Care: High-quality services at competitive prices compared to peer countries.

Supported Languages:

• English

• Arabic

• Turkish

• Azerbaijani

• Kurdish (Kurmanji, Sorani, Zaza, Kalhori, Hawrami)